You can amend or cancel your order within one hour of ordering it. After that time, any cancellation request will be denied since your purchase is in the printing process.
Order cancellation will incur a fee of 10% of the total order value; after discussing and resolving the matter with the client, we will reimburse 90% of the total order value to your bank account.
Note: If you change your mind about purchasing an item or have an issue with the delivery address, etc., please contact our support staff at firstname.lastname@example.org and mention your order number as well as the adjustment you would like to make. We will confirm your adjustments or accept your cancellation as soon as feasible.
Memory-Gift offers a diverse selection of one-of-a-kind photo gifts, including canvas prints, mugs, and blankets. Take advantage of our simple customization procedure to create a genuinely unique, one-of-a-kind gift for your loved ones whether it’s for a birthday, Christmas, anniversary, or any other event. No need to go any farther; your perfect personalized photo gift will be found right here at Memory-Gift.
Is it possible to add text to these photo gifts as well?
You can easily add your own text to make the present more personal if photographs aren’t enough to demonstrate how much someone means to you. Please provide us a note about what you want to add to your canvas at checkout.
What should the resolution of my photos be?
The quick answer is that a higher-resolution photo produces a higher-quality printed image. But if your favorite photo is not clear enough, please continue ordering and our design team will use our advanced technology to make a blurry photo clear.
How long will delivery take?
Orders will usually be processed within 2 – 3 business days of ordering and delivered within 5 – 10 business days. Please note that we don’t ship on weekends.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.
Do you offer free shiping?
Yes! We provide free shipping on orders over $100 (US only).
Is it possible to see a preview of my personalisation before checking out?
We offer draft previews for all Magic Exhalation's products. We will send you a preview via email 1-2 days after order. Your approval is required before production.
Is it possible to make changes to my order personalization after it's been submitted? To avoid problems and delays in manufacturing and delivery, double-check your personalized photo gifts before checking out. If you need more assistance with your order modification, please contact our Customer Support team at email@example.com.